Depending on the scope of the authority, a designated guardian may determine which services are appropriate for an NDIS participant, but may not be able to manage financial matters. Thus, while a guardian can make a decision about a person`s accommodation or services, he or she may not sign a rental agreement requiring a person to pay. B rent or damages. Personal responsibilities that are not controlled by the guardian could also be negotiated directly with the participant, such as. B the treatment of employees with courtesy and respect.  The Queensland Public Guardian states that, although it may accept the provision of certain NDIS services, it will generally not sign any service contract on behalf of adults. Instead, service providers are encouraged to cooperate directly with participants to give them choice and control over how their services are delivered.  Most services offered by NDIS providers are GST-free. If this is the case for your practice, then you do not need to mention GST in your service contract.
Exceptions can be made in the price guide. Our support coordination workshops are often dominated by discussions about what should be included in an NDIS service agreement, which must have one and who must sign one. Many service agreements are unnecessarily complicated, but when we talk about simplification with suppliers, there are reservations for fear of non-compliance. But in a system based on choice, control and presumption of capacity, perhaps the opposite could happen. If the participant is unable to sign a service contract and there is no legal authority to sign the agreement on his or her behalf, an assistance coordinator may consider the possibility that the service will be provided without signing the agreement, provided there is no conflict or threat to a person`s well-being.  The takeover proposes that if a service reservation is made without agreement, a statement identifying the services to be provided (including the standard of services) must be provided to the individual and the person concerned.  All conditions written in a service contract are legally binding. This means that all sections are legally applicable and that the two parties are bound by the conditions. With a deep commitment on the part of the supplier and a clear understanding on the part of the participants, it is advantageous to have a contract that protects the rights of the parties at every stage of the journey. The NDIS service agreement refers to a specific clause that must be included in a service contract and states that it is tax-required for the purposes of an exemption from GST. However, the Australian Tax Office (ATO) notes that, as long as you have a written legal obligation to deliver to the NDIS participant and that this is appropriate and necessary support, as outlined in the Participant`s NDIS plan, the requirement for a written agreement is met.
 The ATO provides some case studies that demonstrate how GST requirements can be met through other measures such as e-mail correspondence. Each participant is assisted to understand their service agreement and conditions with the language, type of communication and conditions that the participant understands best. Formal agreements also have a place in the world of NDIS, but we recommend first of all to stick to a simpler approach and to build on a solid foundation. With the presentation in this article, you have a solid foundation to build trust in your customers.